Automobile dealerships have a very highly mobile workforce. Sales and support staff are constantly wandering the showroom, outdoor dealership footprint as well as going for test drives with customers and searching the warehouse for parts. Much of their business is conducted over the phone. Not being to locate an expert on a particular car model when a customer is in the moment of purchase or not being able to capture inbound calls for sales inquiries or service appointments means lost opportunity and revenue.
Unified Office creates the ultimate mobile communications environment from desktop to mobile devices with unique call control services designed to answer all incoming calls, find the expert when a customer is ready to purchase and never miss an inbound sales or service inquiry. Unified Office also creates real-time analytics that allows you to view critical service metrics designed by you for your specific requirements.