Careers

Sales Executive

Overview

Are you looking for an opportunity to join a rapidly growing company where your efforts and hard work will be recognized and rewarded? An opportunity for you to attain a generous ownership position in addition to salary based compensation and commission plan? If you’re that right person then Unified Office could be the right place for you. We are a rapidly growing dynamic company that is transforming the world of Unified Communications (recipient of the 2016 Unified Communications Product of the Year Award from TMC), with our unique hybrid cloud and premise based managed service with business analytics.

We are currently searching for experienced salespeople with proven direct sales successes who want to be part of a fast-growing innovator. This is a unique opportunity for the right individuals. A strong understanding of the business requirements of Small and Medium Business and Quick Service Restaurants (QSRs) and franchise owners would be very helpful.

Responsibilities

  • Sell Unified Office managed services
  • Consistently meet or exceed monthly sales revenue objectives
  • Drive revenue by initially capturing new business
  • Recruit new franchisees through referrals and cold calling
  • Become a master at internalizing and pitching Unified Office’s unique value propositions
  • Develop and maintain accurate monthly opportunity forecast
  • Leverage sales by capturing and maintaining up to date CRM information
  • Demonstrate organizational leadership and team-building skills.

Skills & Experience

  • A proven track record in producing results in a SAAS or SAAS like environment targeting
    SMBs
  • Demonstrated success in exceeding quota by capturing new accounts
  • Highly motivated self-starter who is versatile enough to be a team player as well as an
    effective individual contributor
  • Enthusiastic, outgoing, permeating a positive attitude
  • Demonstrated ability to close and not take no for answer
  • Enjoys competitive events, loves winning, goal oriented
  • Experienced at building relationships with SMB owners or decision makers
  • Motivated by recognition and earning money
  • Develops and maintains credibility with prospects & customers
  • Rapidly adjusts sales styles to different SMB/QSR owner personalities
  • Entrepreneurial zeal and demonstrated success in an early-stage business
  • Strong sales automation skills and experience
  • Excellent presentation, objection handling and closing skills

Please contact: info@unifiedoffice.com for more information on this exciting opportunity.

Senior Sales Support Engineer

Senior Sales Support Engineer

Are you looking for an opportunity to join a fast growing early stage company where your efforts and hard work will be recognized and rewarded? An opportunity for you to attain a generous ownership position in addition to salary based compensation? If you’re that right person then Unified Office could be the right place for you. We are an early stage fast growing dynamic company that is transforming the world of Unified Communications with its unique hybrid cloud and premise based architecture and analytics software that businesses are using to embrace “head on” the rapid changes occurring in the world of business today.

We are currently seeking an experienced Senior Customer Support/Sales Engineer who wants to be part of a fast growing early stage company. The right candidate must possess a “can do” positive attitude, be a self starter with demonstrated leadership qualities.

Responsibilities

You will be tasked with the responsibilities for the configuration and deployment of our solution at customer sites, training channel partners and customers, third party logistics and working closely with the sales teams in a pre and post sales capacity to ensure schedules are met. You will also be tasked with performing Tier 1-3 support for our customers and channel partners and be willing to travel. Other duties include:

  • Integrating voice features with service platform
  • Performing site surveys for successful deployment andinstallation
  • Work with distribution and installation partners
  • Work closely with resellers to make sure they can install andsupport our services
  • Develop and maintain installation checklists
  • Train partners and customers on Unified Office systems
  • Creation of training, installation and standard operating procedure documents

Skills & Experience

Good working knowledge of IP Networks, Security, and VoIP protocols such as SIP, SIP-T, TRIP, SIP Trunking, RTP, Stun Web 2.0 development skills are a plus. The ideal candidate should also have a background in physical telephony and cable plant systems as well as systems interoperability and integration and must be detail oriented and assume project ownership with minimal supervision.

Qualifications: A good working knowledge IP Networking, (Linux, DHCP, DNS, VPNs, firewalls), physical wiring systems, Programming using scripting languages such as Javascript, Python, PHP, and various Unix shells is desired.

Please contact: ken.stess@unifiedoffice.com for more information on this exciting opportunity.

Technical Support Engineer

Technical Support Engineer

 

Are you looking for an opportunity to join a fast growing early stage company where your efforts and hard work will be recognized and rewarded? An opportunity for you to attain a generous ownership position in addition to salary based compensation? If you’re that right person then Unified Office could be the right place for you. We are a fast growing dynamic company that is transforming the world of Voice over IP communications and data analytics software that businesses are using to embrace “head on” the rapid changes occurring in the world of business today.

 

The right candidate must possess a “can do” positive attitude and leadership qualities. In addition the right candidate will receive a compensation package that includes a generous equity position within the company. A strong technical background in VoIP and related protocols such as SIP is highly desired.

 

 

 

Responsibilities

 

Unified Office has developed a next generation Unified Communications services platform for voice and data communications using well known cloud-based systems to create virtual “non-facilities” based back office systems that offer innovative mission critical services at a low cost of ownership.

Unified Office makes extensive use of channel partners for installation and deployment to our customers across the US.  You will be tasked with the installation, deployment and training of our solution at customer sites and with channel partners, in addition to performing Tier 1 through Tier 3 support. This position will require travel as needed estimated between 10-20%.

Duties Include:

  • Installation and deployment of our platform
  • Training customers and channel partners
  • Tier 1 through Tier 3 support
  • Network troubleshooting
  • VoIP configuration and troubleshooting
  • Performing system and protocol interoperability testing
  • Create and maintain standard operating procedures and customer training documentation
  • Serve as a subject matter expert for customer support and sales
  • Support Sales teams in pre and post sales situations.

Skills & Experience

 

Good working knowledge of IP Networks, Security, and VoIP protocols such as SIP, SIP-T, TRIP, SIP Trunking, RTP, Stun. Web 2.0 development skills are a plus. The ideal candidate will also have a background in QA/Interoperability such as test plan creation, protocol debugging, and systems interoperability. Experience with Linux (CentOS, Ubuntu, Debian), LAMP, HTTP, DHCP, DNS, VPNs and firewalls. Programming using scripting languages such as Javascipt, Python, PHP, and Unix.

Please contact: info@unifiedoffice.com for more information on this exciting opportunity.

Director of Deployment Engineering and Professional Services

We are looking for a someone who is detail oriented that can organize and coordinate our deployment and support engineering functions and wants to be part of a fast-growing company. The right candidate must also be passionate and committed in supporting the goals of the company and be willing to lead others in achieving the same. You will provide tactical and strategic guidance to these teams and their leaders that support the operational plan for the company. The right candidate will receive stock-based compensation in addition to salary and benefits. 

 The ideal candidate will be an excellent leader and will have experience in managing staff of different disciplines to produce results in a timely manner. 

 

Responsibilities

  Formulate, organize, monitor and organize cross functional projects related to deployments

  Coordinate operations staff to ensure performance to plan

  Lead, mentor evaluate staff

  Support deployment and sales activities

  Apply change, risk and resource management

  Ensure that the financial goals of the company are met by support and deployment staff

  Assess program performance and ROI 

 

Requirements

  • Proven experience as a Program / Project Manager or other managerial position
  • Thorough understanding of project/program management techniques and methods
  • Outstanding leadership and organizational skills
  • Excellent communication skills
  • Excellent problem-solving ability
  • A proven track record in producing results in a SAAS or SAAS like environment
  • Highly motivated self-starter
  • Enthusiastic, outgoing, permeating a positive attitude
  • Develops and maintains credibility with prospects & customers
  • Rapidly adjusts sales styles to different SMB/QSR owner personalities
  • Entrepreneurial zeal and demonstrated success in an emerging growth company
  • Strong sales automation skills and experience
  • Please contact: info@unifiedoffice.comfor more information on this exciting opportunity.

Business Development Representative

Business Development Consultant

This is a unique opportunity to work side-by-side with a leading sales team and an extremely approachable and knowledgeable senior management team. This position is responsible for feeding the sales pipeline by identifying and developing new sales leads to then pass on to Unified Offices sales organization. This is accomplished through sourcing, contacting, educating and qualifying new prospects via phone and email to create sales ready opportunities.  In conjunction with inbound marketing leads, the Business Development Consultant qualifies and sets up initial discovery calls for the sales team within their territory via outbound efforts. Consistently meeting or exceeding goals around pipeline and revenue growth will ultimately measure your success. The Business Development Consultant position will give you back what you put in to it.

This position lays the foundation for a successful sales career.There is a path for career growth within Unified Office for the right candidate that is willing to learn and work toward that goal. 

What You’ll Do

  • Perform research on companies as a component of lead generation and qualification activities utilizing the web and other research tools available.
  • Know what it takes to meet or exceed your goals and maintain the momentum to do so
  • Learn how to navigate through the organization to get what you need
  • Understand and live by the Unified Office values
  • Learn the tools necessary to be successful: CRM, scripts, WebEx, product info
  • Build and maintain positive partnerships with sales and marketing
  • Leverage any opportunity you can to learn the market and the business
  • Work with mentors to set goals for yourself to gain consideration for promotion
  • Additional responsibilities may include advance communications, or in person participation at industry trade shows. 

Requirements:

·      Self starter mentality

·      Bachelor’s degree

·      Exceptional Communication, Interpersonal and Social Media skills are required to create multiple access points into the market.

·      Previous sales experience 

·      The ability to not take NO as an answer 

·      Strong attention to detail

·      Proficient in Microsoft Office

·      Previous experience managing a pipeline via CRM

****In addition to a base salary that is industry competitive commensurate with duties and responsibilities, a commission structure will be provided. 

Senior Software Engineer

Are you looking for an opportunity to join a fast-growing early stage company where your efforts and hard work will be recognized and rewarded? An opportunity for you to attain a generous ownership position in addition to salary-based compensation? If you’re that right person then Unified Office could be the right place for you. We are an early stage fast growing dynamic company that is transforming the world of Unified Communications with its unique hybrid cloud and premise-based architecture, IoT and business analytics software that businesses are using to embrace “head on” the rapid changes occurring in the world of business today.

We are currently seeking an experienced Software Engineer who wants to be part of a fast-growing early stage company. The right candidate must possess a “can do” positive attitude and leadership qualities.

Responsibilities

  • The candidate will be responsible for implementing new product features, enhancing existing features and problem solving. The candidate will collaborate with the CTO and will interact directly with the sales force, support personnel and customers. The candidate will also be responsible for high-level architecture and system design as well as implementation. The candidate will report to VP of Engineering. The candidate will be expected to:
    • Distill fast-moving product requirements acquired from our sales teams and customers into tangible engineering tasks and designs
    • Take ownership of projects end-to-end: from design through development to production
    • Work independently and innovatively to create ideas, tools, and innovative features that delight our customers.
    • Work with our Sales teams and customer advisory groups to plan and prioritize features
    • Be instrumental in the future development of our organization's frontend infrastructure and design
    • Adapt quickly to changing requirements and handle tasks wherever needed
    • Write clean, well-documented code and conduct code reviews

Skills & Experience

A good knowledge of Linux (Centos, Ubuntu, Debian), LAMP, HTTP, DHCP, DNS, VPNs, firewalls, Git. Programming using scripting languages such as Javascript, Python, PHP, and various Unix shells. Mastery of LAMP programming tools in a Linux environment. Other preferred skills:

  • Mastery of server scripting languages like Node JS, Python or PHP
  • Strong familiarity with REST and Ajax/JSON APIs
  • Strong familiarity with MySql query and database configuration
  • Ability to work independently with little direct supervision
  • At least one of the following:
  • Expertise in Internet of Things architectures and ZigBee operations
  • Expertise in SIP and VoIP telephony protocols
  • Expertise in front end development
  • Familiar with TCP/UDP/IP data networks and protocols
  • Outstanding analytic and problem solving capabilities
  • Strong leadership skills

Please contact: info@unifiedoffice.com for more information on this exciting opportunity.