Managed VOIP & Business Analytics for The Automotive Industry

Total Connect Now Automotive Performance Suite created by Unified Office is the ultimate communications environment from desktop to mobile devices with unique call control services designed to answer all incoming calls, find the expert when a customer is ready to purchase, and never miss an inbound sales or service inquiry.

Automobile dealerships have a highly mobile workforce. Sales and support staff are constantly wandering the showroom and the outside lots and going for test drives with customers or searching the warehouse for parts. Much of their business is conducted over the phone. Not being able to locate an expert on a particular car model when a customer is in the moment of purchase or not being able to capture inbound calls for sales inquiries or service appointments means lost opportunity and revenue. Unified Office’s Automotive Performance Suite provides a unique solution, integrating with top dealership management systems, to provide the highest quality communications service allowing you to focus on customer care and service.

The Benefits:
– Avoid lost revenues and convert calls into Dollars.

– Enhance your Dealership’s Brand Image: Our premium quality voice communication network, means no more garbled voice calls, distorted on-hold messages or confusing after-hours messages.

– Staff are instantly available and can respond to customers in real-time.

– Increased Staff Effectiveness: With Unified Office’s Operational Management Suite you can easily configure and change your dealership workflows, meaning no more missed service or sales appointments.

– We integrate with popular software solutions for the automobile industry, allowing for inbound service and sales calls to be seamlessly logged in your DMS.

– Increased Customer Satisfaction using simplified, easy to configure automated appointment scheduling and confirmation reminders via text, phone calls and emails.

– Focus on running your business: With Unified Office’s 24 x 7 premier managed service, we take care of everything for you, so you can focus on your business and customer engagement.

Tried, Tested and the Results:
“We are so happy to have found Unified Office. Our dealership is obsessively dedicated to delivering the highest quality sales and service to our customers. The quality, reliability, and innovation that Unified Office brings to our dealership have been quite simply outstanding. We never miss a customer opportunity, no matter where we are throughout our footprint, enabling us to be mobile. They have helped us to focus on
delivery the highest quality customer engagement and service to our clients.”