AI ANALYTICS FOR ENHANCED

CUSTOMER ENGAGEMENT

Unified Office’s TCNIQ™ AI Analytics Suite empowers businesses to analyze caller sentiment or for certain keywords, leveraging thousands of recorded calls to boost customer satisfaction and protect your brand.

Here’s how TCNIQ transforms your operations:

– Boost Customer Happiness: Pinpoint and resolve concerns quickly, strengthening your brand’s positive image.

– Protect Your Reputation: Proactively address customer issues and showcase your dedication to satisfaction during operational reviews.

– Enhance Efficiency: Cut costs and streamline operations by identifying caller sentiment and customer trends more effectively.

– Train and Coach Staff: Use AI-based whisper coaching to improve customer service and upsell via the latest promotions.

“TCNIQ significantly elevates customer satisfaction and brand strength, proving vital for coaching our team.” – Bob M., quick serve restaurant owner.

Take action now to elevate your customer experience with TCNIQ. Don’t let another call go unanalyzed—contact Unified Office today.