Sentiment Analysis

Protect Your Brand and Your Revenue

A single customer complaint can potentially tarnish your image, leading to lost revenues or other financial penalties. TCNIQ helps you swiftly identify and resolve dissatisfied customer calls, safeguarding your brand and boosting your franchise operational reviews.

AI-based TCNIQ scans through all your store’s recorded conversations identifying negative sentiment calls, or callers asking for the Domino’s corporate number, so you can address customer concerns promptly. This allows you to protect your brand, increase customer satisfaction, and reduce corporate charges.


Screen Captures from TCNIQ Sentiment Analysis Managers Portal

(Note:  Store numbers are “Blurred Out” to protect proprietary franchise data)

Give us a call at 855-857-3200 or click on the button below to easily schedule an introductory call.