Total Connect Now℠ is a powerful “Business Class” communications managed service with analytics that helps franchisees and store managers drive revenue capture and increase operational effectiveness.
“We went from 5 phone lines to 12…would not have known that we needed 7 or 8 lines…to handle peak order volume. No missed calls since service installed…every peak demand sales record broken multiple times…””
Franchisee Timothy Ambre
Domino’s Logo Network
“We have grown our business, improved our operational efficiency and created a culture of hustle with this service. It’s simply a better way to train and manage our staff to serve the customer.”
Pam Tobie
Owner & Manager of 6 Dominos Stores in San Diego, CA
“With Unified Office .. call volumes and revenues jumped immediately at our store without any additional marketing efforts…Not only does Unified Office provide superior quality with their service offering, the Visual Performance Suite has provided us with additional capabilities to further improve our operational performance”
Chris Courtemanche
Vice President of Operations, Dufficy Enterprises
“Total Connect Now and its Visual Performance Suite (VPS) enable us to service a higher volume of customers while measuring the level of store performance and quality of customer engagements”… MAR Pizza has also seen the following benefits from its Total Connect Now: Increased revenue as a result of technology innovations, process improvements, effectiveness, and larger average order size; Increased ability to handle higher call volumes; and prevented revenue loss and ensured business continuity during an unforeseen outage
Robert Scheiper
co-owner and CIO, MAR Pizza Group
(80 store Dominos Franchisee)
